• We have an accessible entrance via our North door and an accessible toilet on the ground floor.
• All our main spaces are accessible on the ground floor of the building, including our Box Office, Café & Bar and Gallery. Please note that there is no access lift to the studio rooms on the first floor.
• Our auditorium is raked from Row A which is on the same level as the Foyer. If you have mobility issues we would suggest that you book Row A.
• Personal carers go free to performances and guide dogs are welcome.
• Children under 1 year old may sit on laps and in such cases do not require a ticket.
• Hearing assistance headsets are available to book, please check with the box office (01892 678 678) on current usability.

We know that live events can be really exciting but can also sometimes be a bit overwhelming for some, so we are thrilled to introduce Sensory Bags to our guests. These contain a number of items that might help you feel a bit more relaxed during a performance, and are particularly helpful for those with sensory needs.

We have two bags available to use during a show: 1 child bag and 1 adult bag. These contain the same items, but have different size ear defenders. Just let us know which ones you need.

The items are there to make your experience more comfortable, by helping to regulate the senses. These bags can be borrowed for free during your visit and returned to the Duty Manager at the end of the show. If you’d like to borrow a bag, please just speak to an Usher who will be happy to help. The contents of the bag are wiped down after each use.

Each bag contains:
– A pair of ear defenders
– A range of fidget toys
– Some picture cards to help with communication
– Some sand timers that might help with transitions